Possible degraded performance on Ultimaker account, Digital Factory, and Marketplace

Incident Report for Ultimaker

Resolved

This incident has been resolved.

Posted Jan 11, 2022 - 09:46 CET

Monitoring

We have restored the stability of our cloud related websites and services. We will be monitoring our environment closely to ensure service.

Posted Jan 10, 2022 - 16:35 CET

Investigating

We made changes to our cloud environment which may cause issues with our websites and services intermittently not responding or responding slower than usual. Solving these issues has our fullest attention.

Posted Jan 10, 2022 - 14:29 CET

This incident affected: Cloud Printing - Ultimaker Digital Factory, Digital Library - Ultimaker Digital Factory, Organization & Team Management - Ultimaker Digital Factory, Ultimaker Marketplace, and Account & Sign-In.