E-mails not arriving from Ultimaker

Incident Report for Ultimaker

Resolved

All mails are being sent again by the system.

Posted Aug 12, 2021 - 19:28 CEST

Identified

Our e-mail provider is experiencing an outage at the moment, which means some of our functionality will not work at the moment. This impacts mainly:
- Signing up for a new account
- Password reset
- Invites to join an organization
- Creating a new subscription / organization

Posted Aug 12, 2021 - 10:44 CEST

This incident affected: Organization & Team Management - Ultimaker Digital Factory, Account & Sign-In, and Subscription Management.